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Monday - Friday: 9 AM - 6 PM AEST
Weekend inquiries answered within 48 hours
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Australia Wide
We help customers across all Australian states and territories
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Frequently Asked Questions
What BTU do I need?
For a 20m² room, you'll need around 9,000-12,000 BTU. Check our buying guide for detailed sizing information.
Do you offer installation help?
While we don't provide installation services, we offer detailed setup guides and can recommend local professionals in your area.
What's the warranty coverage?
Warranty terms vary by manufacturer. Most portable ACs come with 1-2 year warranties. Check individual product pages for specific details.
Can I return a product?
Returns are handled by the individual retailers (Amazon, etc.). We can help you understand return policies for specific products.
Still Need Help?
Browse our comprehensive product comparison or check out our detailed buying guide for more information.